Premium support for existing clients! We're here to help!

Call Helpdesk Team

(517) 619-1290

Our helpdesk representatives are available by telephone Monday through Friday from 9 AM - 4 PM.

If you have an emergency issue related to the service we are providing we STRONGLY recommend you call us to ensure immediate response!

Submit a Ticket

Submit a help ticket via email or our easy to use online form. Please be sure to attach any documentation (with the exception of HIPAA sensitive information) related to the issue!
Click the button below, complete the verification form, and our team will verify the benefits of your incoming patient!
Frequently Asked Questions

How do I pay my invoice?

Your invoice can be paid online, over the phone, or via USPS. We accept all major card brands. Check or cash is also accepted. Contact Wes Hoffrichter at 517.619.1290 or with questions!

What is the turn-around time for verification of benefits?

We strive to complete each verification task in 24 hours. However, variables may arise that increase the turn-around time.